Typically 6–12 hours, although this can vary depending on airflow, humidity, fibre type and how heavily soiled the item is.

We recommend allowing the rest of the day for everything to dry properly and improving airflow with fans or open windows where practical. We’ll also give you an idea of what to expect on the day and how to help speed up the drying process.

We prefer the room to be as clear as possible so we can access and clean as much of the area as possible, but we understand that's not always practical. Any furniture that remains in place will be cleaned around. Furniture that is moved off the carpet will need to stay off until the carpet is completely dry before being put back.

We don't move large or heavy furniture, although we're happy to help with smaller, easy-to-move items where possible.

Yes, but we recommend keeping traffic to a minimum while it's drying. If you do need to walk across it, clean socks or bare feet to help keep the freshly cleaned carpet clean. We'll let you know on the day if any areas need extra drying time.

Yes. Many everyday stains and built-up dirt can be significantly improved. Some staining can be permanent. We'll be honest about what's realistically achievable rather than promising something we can't guarantee. We treat stains individually rather than simply running the machine over them.

No. We thoroughly extract the cleaning solutions along with the dirt and grime they loosen. Our process is designed to remove the cleaning solution during extraction, leaving your surfaces clean and fresh.

No, you don’t need to vacuum beforehand. We’ll pre-vacuum as part of the cleaning process. Just remove any small personal items and, where possible, clear access to the areas being cleaned.

Yes. We can treat many pet stains and odours, but the result depends on how old, severe and deeply absorbed the contamination is. We’ll assess it on the day and let you know what we realistically expect to achieve before we start.

Yes. Our cleaning process can remove a lot of embedded pet hair, although heavily embedded or tangled hair may not all come out during steam cleaning alone.

We focus on doing the job properly, take the time to properly prepare and treat each area, With 200+ 5-star reviews and a 100% satisfaction guarantee, you can book knowing you're dealing with a trusted local business.

Your satisfaction matters to us. If you're not happy with the result, let us know and we'll work with you to make it right. We stand behind our work with a 100% satisfaction guarantee.